"Lake Susan is the type of apartment that provides the highest value per dollar in terms of the property, service, as well as a management team that is about developing long term relationships with residents.
My relationship with Lake Susan began in April 2006. I have occupied three different apartments ranging from a 1 plus den to two different two bedrooms. The commonalities between the units are a quiet atmosphere, friendly neighbors and a luxury living environment. I have recently signed another lease for one more year and couldn’t be happier with the choice to stay with Lake Susan.
I’d recommend Lake Susan to any potential renter that values a quiet living environment, excellent management, and luxury living with the highest value in the South West Metro."

"Thanks to Rebecca for taking my request and Rick for being so great to fix my garbage disposal. It got plugged over the weekend and was smelling pretty bad by Monday. Rick came in right away and cleared it out and must have cleaned the sink afterward because everthing looked good as new! Thanks again for all the special touches provided at Lake Susan. I love where I live!"

"I moved into the Lake Susan Apartments in April of 2009.

I have been very pleased with the excellent service, the maintenance staff has been great.

Thank you to the entire staff for assisting in making this feel just like home."

"I moved to Lake Susan in August of last year and just wanted to say thanks to the whole crew of Lake susan (Rebecca, Christa and others) for providing excelent service. I would recommend Lake Susan to any friend/family for their good and prompt service."

"I have owned homes for the last 35 yrs and decided now it was time to take it easy and get an apt. I looked at about 25-30 apts and have definitely found my perfect home at Birchwood. The first time I walked in the main door I was amazed, the "up north" decorating is done thru-out the 7 community areas in our bdlg and it is BEAUTIFUL!! I feel like I"m on vacation everyday! There are wooded areas around the bdlg which is also so relaxing to enjoy when sitting out on our large deck.Can't really believe we are in the middle of the city.The staff is so friendly and helpful. The bdlgs and grounds are so clean and always we see smiles and warm welcomes with everyone. Within 6 blocks there is a 24 hr Wal-Mart, Walgreens, Gas station, church and free-way access. Our apt home is everything we could have hoped for and MORE!!! We feel so thank-ful! Sincerely, Vicky Bakke"

"I'm still loving the apartments so much! Lake Susan is officially the best apartment complex I've lived in. Its quiet. Everyone is super friendly and everything is always very clean in the open areas. I love the walking/running trails right near the apartment, too!"

"I've been here for a little over a week and so far, I am pleased. The staff has been helpful and prompt. Thank You."

"Recently, the fireplace in our apartment suddenly stopped working. I called the office right away and was assured priority service in the morning. Rick arrived with his usual smile and immediately got to work. The solution was not as easy as a simple pilot light issue, but Rick was not deterred and took the time needed to solve the problem (turns out the fireplace needed a new starter and other maintanence, which triggered the gas to auto-shut off). I am a disabled woman alone during the day while my family is at work and school. Rick, and the rest of the staff here, goes out of their way to make me feel safe and well taken care of in every way. I absolutely LOVE living at Lake Susan Apartments!!"

"As we were in transition of purchasing a new home, we chose to stay at the Birchwood Apartments. The staff was very accommodating and quickly made us feel at home. The northwoods motif provided a cozy atmosphere, and the staff was diligent in keeping the property very clean. Thanks for everything!"

"Nancy is the best! She's always cheerful, respectful and helpful. Valerie is a wonderful addition and Caron keeps the facility looking great and always has a positive attitude. We are so lucky to have Eric, who takes care of the property beautifully and makes us all feel important. I've lived in several apartment complexes and the Birchwood experience is by far the most positive because the staff seems to truly understand how important it is for the residents to be comfortable in their homes."